Rockstar Support have announced that the publisher plans to release a patch tomorrow to address the various connection issues which are plaguing Grand Theft Auto Online currently.
After being flooded by complaints of people suffering from the same problem, Rockstar directed people to its ‘GTA Online troubleshooting’ page which offered gamers the following advice:
“Question: I keep getting disconnected and I am having problems connecting to other players. How do I avoid this? Question: Whenever I try to enter GTA Online, an error appears saying that the Rockstar cloud servers are unavailable. But all my friends are playing so I know the servers aren’t down. What am I doing wrong?
Answer: This is often related to some connection types conflicting with other players, or other Internet problems. Some of the affected have had success by changing their NAT setting to OPEN or connecting the console directly to their modems using a wired connection, bypassing the router entirely.
Note: Many connection issues typically turn out to be problems with the router. To test this, bypass the router entirely and connect instead to the modem (separate box) using a wired Ethernet cable. This is assuming your modem and router are separate boxes. If you have a combination modem/router (one box for both), see tip #7 at the bottom of this page about Bridge Mode.”
“11/21/14 Update: We are currently addressing issues with intermittent connection errors for PlayStation®4 and Xbox One users. This issue will be addressed by tomorrow with a patch for all users.”
The launch of the new GTA has been beset by problems regarding the online and single player sections of the game, including some players being unable to download an update for the game on day one and some players being prevented from transferring their online character onto new-gen consoles.